MassHealth: didn't even take my call, after waiting was tol...
GetHuman用户~Unanswered来自November 5., 2017的MassHealth条客户评论
~Unanswered案的背景
GetHuman:~Unanswered-您能告诉我们其他MassHealth个客户何时提起诉讼吗?
~Unanswered:Yes。在Oktober 30.上是morning。
GetHuman:您是否接触到MassHealth,如果可以,怎么做?
GetHuman:这些常见的MassHealth客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Unanswered 常见 MassHealth 问题的列表)
~Unanswered:“ Coverage question”是我尝试使用to call的原因。
~Unanswered对MassHealth客户服务的评价
GetHuman:那么,您如何总结GetHuman的MassHealth客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Unanswered:didn't even take my call, after waiting was told to call back later. We just had infant and were trying to inform them of the birth, evidently infant care comes second to waiting on the phone to them.
GetHuman:让我们量化一下您与MassHealth联系的经验。在1到5的范围内,如何轻松解决MassHealth问题?
~Unanswered:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Unanswered:在沟通方面,我会给他们五分之三的two。
GetHuman:MassHealth快速有效地解决问题的能力又如何呢?
~Unanswered:为此,我要说出五分之二的one。
GetHuman:最后-对其他MassHealth客户有何建议?
~Unanswered:在一天中的早些时候或深夜给他们打电话。不要忘记MassHealth可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Unanswered在Oktober 30., 2017发生的MassHealth客户服务问题中得到了一些有用的反馈和措辞。