JCPenney: Order*-**** was purchased ** days ago, called o...
GetHuman用户~mike来自نوفمبر ٦، ٢٠١٧的JCPenney条客户评论
~mike案的背景
GetHuman:~mike-您能告诉我们其他JCPenney个客户何时提起诉讼吗?
~mike:Yeah。在أكتوبر ٢٨上是middle of the night。
GetHuman:您是否接触到JCPenney,如果可以,怎么做?
GetHuman:这些常见的JCPenney客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mike 常见 JCPenney 问题的列表)
~mike:“ Credit Card Balance”是我尝试使用to call的原因。
~mike对JCPenney客户服务的评价
GetHuman:那么,您如何总结GetHuman的JCPenney客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mike:Order*-**** was purchased ** days ago, called on Saturday to find out where the cloths were. Was told by customer service that it would be expedited at their expense so I would have the bulk of the order yesterday *********, imagine my surprise when it didn't happen. I spoke with CS this morning and more flat out lies, "we didn't ship nor agree to ship expedited" when on Saturday they stated they would provide the shipping at their cost. Last order ever. I will be posting this on the news headline on WSJ this morning as well.
GetHuman:让我们量化一下您与JCPenney联系的经验。在1到5的范围内,如何轻松解决JCPenney问题?
~mike:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mike:在沟通方面,我会给他们五分之三的one。
GetHuman:JCPenney快速有效地解决问题的能力又如何呢?
~mike:为此,我要说出五分之二的three。
GetHuman:最后-对其他JCPenney客户有何建议?
~mike:在一天中的早些时候或深夜给他们打电话。不要忘记JCPenney可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mike在أكتوبر ٢٨، ٢٠١٧发生的JCPenney客户服务问题中得到了一些有用的反馈和措辞。