JCPenney: I call JCP customer service yesterday and I spo...

GetHuman用户~Kareemah来自November 28th, 2017的JCPenney条客户评论

~Kareemah案的背景

GetHuman:~Kareemah-您能告诉我们其他JCPenney个客户何时提起诉讼吗?
~Kareemah:Yup。在November 23rd上是afternoon。
GetHuman:您是否接触到JCPenney,如果可以,怎么做?
~Kareemah:我使用了我在GetHuman JCPenney客户电话号码页面上找到的800-322-1189号码:JCPenney客户服务电话号码
GetHuman:这些常见的JCPenney客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kareemah 常见 JCPenney 问题的列表)
~Kareemah:“ Warranty claim”是我尝试使用to call的原因。

~Kareemah对JCPenney客户服务的评价

GetHuman:那么,您如何总结GetHuman的JCPenney客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kareemah:I call JCP customer service yesterday and I spoke to a lady name Glenda, and she have me waiting very long just to give me the information about a purchase that I dis on line since March ****, and my daughter returned cause it didn't fit my grandson it was two slim jeans. I needed to know the total credit I will received, and the order number been it was so long I didn't have that information. And she keep calling me Sir, when I told her I am a female. Also she did not gave me the total of credit for the two jeans. Very poor customer service. And I am a customer of JCP since the **tees and return in ****, and until this day. The product is very I love the sheets sets, and towels, Also clothes for my young grandson.*And the sales are excellent but the customer service are very poor. I very dissatisfies Carmen Amathullah
GetHuman:让我们量化一下您与JCPenney联系的经验。在1到5的范围内,如何轻松解决JCPenney问题?
~Kareemah:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kareemah:在沟通方面,我会给他们五分之三的three。
GetHuman:JCPenney快速有效地解决问题的能力又如何呢?
~Kareemah:为此,我要说出五分之二的two。
GetHuman:最后-对其他JCPenney客户有何建议?
~Kareemah:在一天中的早些时候或深夜给他们打电话。不要忘记JCPenney可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kareemah在November 23rd, 2017发生的JCPenney客户服务问题中得到了一些有用的反馈和措辞。

JCPenney

2.06 of 5 stars | 80条评论

~Kareemah的JCPenney评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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