JCPenney: I will bever shop at your store again. After wa...

GetHuman用户~missmac10来自novembre 1º, 2017的JCPenney条客户评论

~missmac10案的背景

GetHuman:~missmac10-您能告诉我们其他JCPenney个客户何时提起诉讼吗?
~missmac10:Yup。在ottobre 31º上是morning。
GetHuman:您是否接触到JCPenney,如果可以,怎么做?
~missmac10:我使用了我在GetHuman JCPenney客户电话号码页面上找到的800-322-1189号码:JCPenney客户服务电话号码
GetHuman:这些常见的JCPenney客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~missmac10 常见 JCPenney 问题的列表)
~missmac10:“ Credit Card Balance”是我尝试使用to call的原因。

~missmac10对JCPenney客户服务的评价

GetHuman:那么,您如何总结GetHuman的JCPenney客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~missmac10:I will bever shop at your store again. After waiting over * months for a backordered item i received calls that there were none available in any distribution warehouses. Then I am told I will be issued a check in *-** business days. So after waiting * months for NOTHING I now have to wait to have my money refunded. Here's the funny part...it was purchased on one of your gift cards. I called back and the lay told me she would issue it back to the gift card since I still had it. Then today I get an email that the info i received was incorrect and I would be getting a check in the mail and it could take up to ** days! I guess I am happy i will get a check beacuse i will never shop there again. Oh and the kicker....the item is still listed for sal on the website. Horrible horrible service.
GetHuman:让我们量化一下您与JCPenney联系的经验。在1到5的范围内,如何轻松解决JCPenney问题?
~missmac10:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~missmac10:在沟通方面,我会给他们五分之三的two。
GetHuman:JCPenney快速有效地解决问题的能力又如何呢?
~missmac10:为此,我要说出五分之二的five。
GetHuman:最后-对其他JCPenney客户有何建议?
~missmac10:在一天中的早些时候或深夜给他们打电话。不要忘记JCPenney可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~missmac10在ottobre 31º, 2017发生的JCPenney客户服务问题中得到了一些有用的反馈和措辞。

JCPenney

2.06 of 5 stars | 80条评论

~missmac10的JCPenney评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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