JCPenney: I purchased three bras from JC Penny in Palatka...

GetHuman用户~Linda来自November 23rd, 2017的JCPenney条客户评论

~Linda案的背景

GetHuman:~Linda-您能告诉我们其他JCPenney个客户何时提起诉讼吗?
~Linda:Yeah。在November 17th上是late at night。
GetHuman:您是否接触到JCPenney,如果可以,怎么做?
~Linda:我使用了我在GetHuman JCPenney客户电话号码页面上找到的800-322-1189号码:JCPenney客户服务电话号码
GetHuman:这些常见的JCPenney客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Linda 常见 JCPenney 问题的列表)
~Linda:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~Linda对JCPenney客户服务的评价

GetHuman:那么,您如何总结GetHuman的JCPenney客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Linda:I purchased three bras from JC Penny in Palatka mall on ******** at the "door buster" sale. I returned them the next day due to wrong size. The stock was very limited. The clerk told me a truck would be coming in and it may have some in my size on it. The clerk also told me that they would honor the price show it when I made a new purchase and just keep my receipt on the purchase. I went back again on ******** and they had not received any new stock. I chose a different size and went to purchase it. After waiting at least ** minutes (the clerk was covering the men's department also) myself and another person tried to get her attention for check out. The people she was assisting told her to go ahead and help us. The clerk started to ring my purchase up and said she didn't know if she could do it. She went to the store manager and after a * minute wait, they both came out. The store manager told me that they could not honor the receipt and said they don't give out rain checks.
GetHuman:让我们量化一下您与JCPenney联系的经验。在1到5的范围内,如何轻松解决JCPenney问题?
~Linda:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Linda:在沟通方面,我会给他们五分之三的three。
GetHuman:JCPenney快速有效地解决问题的能力又如何呢?
~Linda:为此,我要说出五分之二的one。
GetHuman:最后-对其他JCPenney客户有何建议?
~Linda:在一天中的早些时候或深夜给他们打电话。不要忘记JCPenney可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Linda在November 17th, 2017发生的JCPenney客户服务问题中得到了一些有用的反馈和措辞。

JCPenney

2.06 of 5 stars | 80条评论

~Linda的JCPenney评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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