after * months of trying to get Humana to pay a...

GetHuman用户~i'm stupid来自November 26th, 2017的Humana条客户评论

~i'm stupid案的背景

GetHuman:~i'm stupid-您能告诉我们其他Humana个客户何时提起诉讼吗?
~i'm stupid:Yes。在November 21st上是middle of the night。
GetHuman:您是否接触到Humana,如果可以,怎么做?
~i'm stupid:我使用了我在GetHuman Humana客户电话号码页面上找到的877-877-1051号码:Humana客户服务电话号码
GetHuman:这些常见的Humana客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~i'm stupid 常见 Humana 问题的列表)
~i'm stupid:“ Account Access”是我尝试使用to call的原因。

~i'm stupid对Humana客户服务的评价

GetHuman:那么,您如何总结GetHuman的Humana客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~i'm stupid:after * months of trying to get Humana to pay a claim, and hours of getting the run around thru the humana maze of idiots. I find out my doctors office did not fill out the proper "clinical intake form" NO ONE at humana ever mentioned this, all they would say is your referral is not on file. The referral that was faxed in several time was wrong, but no one at Humana would take the time to call my doctors office and tell them. I have spent HOURS on the phone with every department imaginable, they just send you around in circles. these other departments will not even try to help or let you talk to their supervisors, No EXTRA EFFORT ON ANYONES PART. **-***-***-**** keep pressing * they finally figured it out. WOW I WILL NOT BE RENEWING WITH HUMANA IN ****. NO CUSTOMER SERVICE,JUST PASS THE BUCK,NO ONE CARES, SERVICE CENTER IN THE PHILIPPINES , WHAT A JOKE!!!!!!!
GetHuman:让我们量化一下您与Humana联系的经验。在1到5的范围内,如何轻松解决Humana问题?
~i'm stupid:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~i'm stupid:在沟通方面,我会给他们五分之三的one。
GetHuman:Humana快速有效地解决问题的能力又如何呢?
~i'm stupid:为此,我要说出五分之二的five。
GetHuman:最后-对其他Humana客户有何建议?
~i'm stupid:在一天中的早些时候或深夜给他们打电话。不要忘记Humana可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~i'm stupid在November 21st, 2017发生的Humana客户服务问题中得到了一些有用的反馈和措辞。

Humana

2.50 of 5 stars | 93条评论

~i'm stupid的Humana评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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