HughesNet: cancelled service * mos ago* sent back equipmen...

GetHuman用户~mich来自November 20., 2017的HughesNet条客户评论

~mich案的背景

GetHuman:~mich-您能告诉我们其他HughesNet个客户何时提起诉讼吗?
~mich:Sure。在November 15.上是morning。
GetHuman:您是否接触到HughesNet,如果可以,怎么做?
~mich:我使用了我在GetHuman HughesNet客户电话号码页面上找到的866-347-3292号码:HughesNet客户服务电话号码
GetHuman:这些常见的HughesNet客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mich 常见 HughesNet 问题的列表)
~mich:“ Technical support”是我尝试使用to call的原因。

~mich对HughesNet客户服务的评价

GetHuman:那么,您如何总结GetHuman的HughesNet客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mich:cancelled service * mos ago* sent back equipment in box they sent and thought all was well until last Monday when $***.** was taken from chking acct. When I called, was told radio was missing. Have sent that part back and now am told that they will only return $***.** as the rest is held for Taxes*?*. Makes no sense. during calls to Brownsville office was told to get a ladder and climb on roof, *** yrs Here*. Have never had such poor quality from a co.from day ** bad modem etc. poor service from almost all employees, Victor, in Tx office really takes the cake... Will admit that Myra and Gabriella were great and promised that all NSF fees due to this will be repaid, but can anything be believed???? We'll see. Will be calling back to home office on Monday and will update
GetHuman:让我们量化一下您与HughesNet联系的经验。在1到5的范围内,如何轻松解决HughesNet问题?
~mich:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mich:在沟通方面,我会给他们五分之三的four。
GetHuman:HughesNet快速有效地解决问题的能力又如何呢?
~mich:为此,我要说出五分之二的five。
GetHuman:最后-对其他HughesNet客户有何建议?
~mich:在一天中的早些时候或深夜给他们打电话。不要忘记HughesNet可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mich在November 15., 2017发生的HughesNet客户服务问题中得到了一些有用的反馈和措辞。

HughesNet

2.56 of 5 stars | 132条评论

~mich的HughesNet评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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