Hertz: Hello on *-**-**, I had to return my car rental...

GetHuman用户~Nicole来自November 15th, 2017的Hertz条客户评论

~Nicole案的背景

GetHuman:~Nicole-您能告诉我们其他Hertz个客户何时提起诉讼吗?
~Nicole:Sure。在November 12th上是middle of the night。
GetHuman:您是否接触到Hertz,如果可以,怎么做?
~Nicole:我使用了我在GetHuman Hertz客户电话号码页面上找到的800-654-3131号码:Hertz客户服务电话号码
GetHuman:这些常见的Hertz客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Nicole 常见 Hertz 问题的列表)
~Nicole:“ Find a Reservation”是我尝试使用to call的原因。

~Nicole对Hertz客户服务的评价

GetHuman:那么,您如何总结GetHuman的Hertz客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Nicole:Hello on *-**-**, I had to return my car rental to switch the car out due to the fact that the car charger didnt work. In Humble ,Tx THe Rep name is Jacob. & I explain to Jacob I was totally inconvient could u up grade the vechile he said yes for $**.** a day. I said no I thought it would be complentry due to the inconvients of my phone falling dead while going out of town. He told me I would have to go back to the other hertz on south loop in houston,tx. I said well this is hertz whats the differenceand the other location is close. He refuse and told me flat out "*I DONT WANT TOO"*! He wasn't professional or understanding I wasn't accomadated like I should have been I spend money with u all often and just wanted to be treated fairly and Jacob at the humble tx location didn't care and clearly state it when he told me "No I DON'T WANT TOO". What happen to customer service. My Name is Nicole SIMIEN MY NUMBER IS ***-***-**** AND MY EMAIL IS *****@***.com. Please contact
GetHuman:让我们量化一下您与Hertz联系的经验。在1到5的范围内,如何轻松解决Hertz问题?
~Nicole:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Nicole:在沟通方面,我会给他们五分之三的three。
GetHuman:Hertz快速有效地解决问题的能力又如何呢?
~Nicole:为此,我要说出五分之二的one。
GetHuman:最后-对其他Hertz客户有何建议?
~Nicole:在一天中的早些时候或深夜给他们打电话。不要忘记Hertz可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Nicole在November 12th, 2017发生的Hertz客户服务问题中得到了一些有用的反馈和措辞。

Hertz

2.08 of 5 stars | 87条评论

~Nicole的Hertz评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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