Herff Jones: Your location*store in Greenville, SC has the w...
GetHuman用户~Ladyrose来自November 16, 2017的Herff Jones条客户评论
~Ladyrose案的背景
GetHuman:~Ladyrose-您能告诉我们其他Herff Jones个客户何时提起诉讼吗?
~Ladyrose:Yeah。在November 7上是middle of the night。
GetHuman:您是否接触到Herff Jones,如果可以,怎么做?
GetHuman:这些常见的Herff Jones客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ladyrose 常见 Herff Jones 问题的列表)
~Ladyrose:“ Returns”是我尝试使用to call的原因。
~Ladyrose对Herff Jones客户服务的评价
GetHuman:那么,您如何总结GetHuman的Herff Jones客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ladyrose:Your location*store in Greenville, SC has the worst team of associates I have ever encountered in my life. Very rude, impersonable and no display of huham kindness. Customers were told to get out of the door way, to place forms that should have been on a table (where they should have already been ** minutes after opening), the staff did not accept any blame that school just recently received graduation information. **My daughter has been trying to order her cap and gown for almost two months. She and I both called the location for several weeks, left messages and received no response. There was never any information available to her in any packet about ordering her cap and gown. Three weeks ago when she questioned the representative that came to the school for delivery, they did not provide her with any information on how to order her cap and gown. She was finally able to get a live person on last Friday and was told she needed to do there between * pm and * pm on any Friday. **T
GetHuman:让我们量化一下您与Herff Jones联系的经验。在1到5的范围内,如何轻松解决Herff Jones问题?
~Ladyrose:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ladyrose:在沟通方面,我会给他们五分之三的five。
GetHuman:Herff Jones快速有效地解决问题的能力又如何呢?
~Ladyrose:为此,我要说出五分之二的three。
GetHuman:最后-对其他Herff Jones客户有何建议?
~Ladyrose:在一天中的早些时候或深夜给他们打电话。不要忘记Herff Jones可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ladyrose在November 7, 2017发生的Herff Jones客户服务问题中得到了一些有用的反馈和措辞。