Herff Jones: The customer service rep - Bonnie - was very he...
GetHuman用户~Wordsorter来自November 27th, 2017的Herff Jones条客户评论
~Wordsorter案的背景
GetHuman:~Wordsorter-您能告诉我们其他Herff Jones个客户何时提起诉讼吗?
~Wordsorter:Yes I can。在November 19th上是late at night。
GetHuman:您是否接触到Herff Jones,如果可以,怎么做?
GetHuman:这些常见的Herff Jones客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Wordsorter 常见 Herff Jones 问题的列表)
~Wordsorter:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Wordsorter对Herff Jones客户服务的评价
GetHuman:那么,您如何总结GetHuman的Herff Jones客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Wordsorter:The customer service rep - Bonnie - was very helpful. I can't say that about the Herff-Jones Fort Worth store, however. No one is ansering the phone to help me resolve an issue that is their fault. Instead, there is a cryptic message about being "closed for the holiday." It's April **. What holiday?**So I give Bonnie, the rep, a * out of *. So far, the Herff-Jones Fort Worth store gets a * out of * for being unhelpful. I shouldn't be having to jump through these hoops to get a simple thing resolved.
GetHuman:让我们量化一下您与Herff Jones联系的经验。在1到5的范围内,如何轻松解决Herff Jones问题?
~Wordsorter:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Wordsorter:在沟通方面,我会给他们五分之三的one。
GetHuman:Herff Jones快速有效地解决问题的能力又如何呢?
~Wordsorter:为此,我要说出五分之二的five。
GetHuman:最后-对其他Herff Jones客户有何建议?
~Wordsorter:在一天中的早些时候或深夜给他们打电话。不要忘记Herff Jones可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Wordsorter在November 19th, 2017发生的Herff Jones客户服务问题中得到了一些有用的反馈和措辞。