HealthCare.gov: I was hung up twice after waiting for ** to...
GetHuman用户GetHuman-81586来自November 25th, 2017的HealthCare.gov条客户评论
GetHuman-81586案的背景
GetHuman:GetHuman-81586-您能告诉我们其他HealthCare.gov个客户何时提起诉讼吗?
GetHuman-81586:Sure。在November 23rd上是morning。
GetHuman:您是否接触到HealthCare.gov,如果可以,怎么做?
GetHuman:这些常见的HealthCare.gov客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-81586 常见 HealthCare.gov 问题的列表)
GetHuman-81586:“ Update account info”是我尝试使用to call的原因。
GetHuman-81586对HealthCare.gov客户服务的评价
GetHuman:那么,您如何总结GetHuman的HealthCare.gov客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-81586:I was hung up twice after waiting for ** to ** minutes each time . I called *-***-***-**** I was told that I still qualified for a tax credit, I asked what would those numbers be. I was told they did not have that information and gave me the number to the idaho marketplace and that they could give me that information. They gave me *-***-***-**** which I called and was told they did not have that information and to call the idaho exchange for that information at *-***-***-**** which of course is where I started from this time . Anyone up for ring around the roses?n
GetHuman:让我们量化一下您与HealthCare.gov联系的经验。在1到5的范围内,如何轻松解决HealthCare.gov问题?
GetHuman-81586:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-81586:在沟通方面,我会给他们五分之三的three。
GetHuman:HealthCare.gov快速有效地解决问题的能力又如何呢?
GetHuman-81586:为此,我要说出五分之二的four。
GetHuman:最后-对其他HealthCare.gov客户有何建议?
GetHuman-81586:在一天中的早些时候或深夜给他们打电话。不要忘记HealthCare.gov可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-81586在November 23rd, 2017发生的HealthCare.gov客户服务问题中得到了一些有用的反馈和措辞。