HealthCare.gov: I contacted the Marketplace **** to request a c...
GetHuman用户~Frustrated来自November 26, 2017的HealthCare.gov条客户评论
~Frustrated案的背景
GetHuman：~Frustrated-您能告诉我们其他HealthCare.gov个客户何时提起诉讼吗？
~Frustrated：Yeah。在November 19上是middle of the night。
GetHuman：您是否接触到HealthCare.gov，如果可以，怎么做？
GetHuman：这些常见的HealthCare.gov客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Frustrated 常见 HealthCare.gov 问题的列表）
~Frustrated：“ Update account info”是我尝试使用to call的原因。
~Frustrated对HealthCare.gov客户服务的评价
GetHuman：那么，您如何总结GetHuman的HealthCare.gov客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Frustrated：I contacted the Marketplace **** to request a corrected ****-A. I was told I would receive a call in *-* business days. I called again **** and was told it takes ** business days. I just called again, a second escalation, and was told it will take another ** business days. The error is clear to every rep I've spoken to, yet there is no resolution. It's the last document I need to file my tax return, therefore, their ignorance is costing me money.
GetHuman：让我们量化一下您与HealthCare.gov联系的经验。在1到5的范围内，如何轻松解决HealthCare.gov问题？
~Frustrated：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Frustrated：在沟通方面，我会给他们五分之三的four。
GetHuman：HealthCare.gov快速有效地解决问题的能力又如何呢？
~Frustrated：为此，我要说出五分之二的one。
GetHuman：最后-对其他HealthCare.gov客户有何建议？
~Frustrated：在一天中的早些时候或深夜给他们打电话。不要忘记HealthCare.gov可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Frustrated在November 19, 2017发生的HealthCare.gov客户服务问题中得到了一些有用的反馈和措辞。