HealthCare.gov: I called to change my address and my insurance...
GetHuman用户~Vanohelp来自November 23rd, 2017的HealthCare.gov条客户评论
~Vanohelp案的背景
GetHuman：~Vanohelp-您能告诉我们其他HealthCare.gov个客户何时提起诉讼吗？
~Vanohelp：Yes。在November 16th上是morning。
GetHuman：您是否接触到HealthCare.gov，如果可以，怎么做？
GetHuman：这些常见的HealthCare.gov客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Vanohelp 常见 HealthCare.gov 问题的列表）
~Vanohelp：“ Question”是我尝试使用to call的原因。
~Vanohelp对HealthCare.gov客户服务的评价
GetHuman：那么，您如何总结GetHuman的HealthCare.gov客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Vanohelp：I called to change my address and my insurance was canceled and then reinstated because they have to resubmit the application with any Chang being reported. My insurance carrer now says I have no insurance so now I have to wait ** DAYS until marketplace completes processing the application and then communicate this to my carrer. In the mean time I have a medical condition that requires meds over *,*** and frequent doc. Visits and they just say sorry maybe you can pay out of pocket and then we will reinburst you. My doctors want something up front. I think they just want you to get frustrated and leave or just die. I am so stressed over this and it's the last thing I need to be.
GetHuman：让我们量化一下您与HealthCare.gov联系的经验。在1到5的范围内，如何轻松解决HealthCare.gov问题？
~Vanohelp：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Vanohelp：在沟通方面，我会给他们五分之三的one。
GetHuman：HealthCare.gov快速有效地解决问题的能力又如何呢？
~Vanohelp：为此，我要说出五分之二的four。
GetHuman：最后-对其他HealthCare.gov客户有何建议？
~Vanohelp：在一天中的早些时候或深夜给他们打电话。不要忘记HealthCare.gov可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Vanohelp在November 16th, 2017发生的HealthCare.gov客户服务问题中得到了一些有用的反馈和措辞。