HealthCare.gov: After receiving a promised call back although d...
GetHuman用户GetHuman-402235来自November 21st, 2017的HealthCare.gov条客户评论
GetHuman-402235案的背景
GetHuman:GetHuman-402235-您能告诉我们其他HealthCare.gov个客户何时提起诉讼吗?
GetHuman-402235:Yes I can。在November 12th上是afternoon。
GetHuman:您是否接触到HealthCare.gov,如果可以,怎么做?
GetHuman:这些常见的HealthCare.gov客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-402235 常见 HealthCare.gov 问题的列表)
GetHuman-402235:“ Setup an account”是我尝试使用to call的原因。
GetHuman-402235对HealthCare.gov客户服务的评价
GetHuman:那么,您如何总结GetHuman的HealthCare.gov客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-402235:After receiving a promised call back although during a time I did not specify, I called today and didn't wait as long as I expected to speak to a representative. The problem was with the representative. She sounded from the agitated from the get go. She was unwilling to help me with my problem with the website and seemed unwilling to accept my applying through her. Her voice was one of condemnation and obviously is very stressed out and tired of being on the phone. I did not trust to discuss any of my personal information with her nor did I feel confident in her abilities to find the correct insurance for me. I decided I would call again and hopefully get a better rep but I am not hopeful Luckily said yes to a survey which conveyed my dissatisfaction but who knows if that is even taken into consideration at all. If I do not get coverage due to this very BIG problem internally, I will be looking into ways to shed light on the problem and fight the penalty I will incur due to non-coverag
GetHuman:让我们量化一下您与HealthCare.gov联系的经验。在1到5的范围内,如何轻松解决HealthCare.gov问题?
GetHuman-402235:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-402235:在沟通方面,我会给他们五分之三的four。
GetHuman:HealthCare.gov快速有效地解决问题的能力又如何呢?
GetHuman-402235:为此,我要说出五分之二的three。
GetHuman:最后-对其他HealthCare.gov客户有何建议?
GetHuman-402235:在一天中的早些时候或深夜给他们打电话。不要忘记HealthCare.gov可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-402235在November 12th, 2017发生的HealthCare.gov客户服务问题中得到了一些有用的反馈和措辞。