This year I decided to try H&R Block service fo...
GetHuman用户~Mark来自November 4, 2017的H&R Block条客户评论
~Mark案的背景
GetHuman：~Mark-您能告诉我们其他H&R Block个客户何时提起诉讼吗？
~Mark：Sure。在Oktober 29上是afternoon。
GetHuman：您是否接触到H&R Block，如果可以，怎么做？
GetHuman：这些常见的H&R Block客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Mark 常见 H&R Block 问题的列表）
~Mark：“ Refund a Charge”是我尝试使用to call的原因。
~Mark对H&R Block客户服务的评价
GetHuman：那么，您如何总结GetHuman的H&R Block客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Mark：This year I decided to try H&R Block service for preparation of my **** tax return. In the prior years I used private accountant service which charged me $*** for preparation of tax return . Due to the harsh economic situation this year I decided to save accounting fee and this is why I went to H&R Block. To my dismay for the same complexity of return H&R Block charged me $***.** (plus $**.** for purchasing their guaranty plan). At the entrance of the office of H&R Block there was the poster on the wall which shows fee schedule. It showed that for the most complex return they charging $*** *. When I asked up front about how much my return will cost me they refuse to give me any estimation. After their tax preparer spent about ** min for my tax return completion I was charged $***.*I consider this as the case of entrapment and trickery. I have complained to H&R main office (***-***-**** x ****) and spoke with Ashley Loftin. In about ** days she returned my call refusing to revise my
GetHuman：让我们量化一下您与H&R Block联系的经验。在1到5的范围内，如何轻松解决H&R Block问题？
~Mark：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Mark：在沟通方面，我会给他们五分之三的three。
GetHuman：H&R Block快速有效地解决问题的能力又如何呢？
~Mark：为此，我要说出五分之二的two。
GetHuman：最后-对其他H&R Block客户有何建议？
~Mark：在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Mark在Oktober 29, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。