Greyhound: This number is useless. The rep was pleasant an...

GetHuman用户~Christine来自November 16th, 2017的Greyhound条客户评论

~Christine案的背景

GetHuman:~Christine-您能告诉我们其他Greyhound个客户何时提起诉讼吗?
~Christine:Yeah。在November 7th上是afternoon。
GetHuman:您是否接触到Greyhound,如果可以,怎么做?
~Christine:我使用了我在GetHuman Greyhound客户电话号码页面上找到的800-231-2222号码:Greyhound客户服务电话号码
GetHuman:这些常见的Greyhound客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Christine 常见 Greyhound 问题的列表)
~Christine:“ Find an Itinerary”是我尝试使用to call的原因。

~Christine对Greyhound客户服务的评价

GetHuman:那么,您如何总结GetHuman的Greyhound客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Christine:This number is useless. The rep was pleasant and straight forward but there was absolutely no resolution to the call. This number is for logging complaints, but cannot actually fix your problems. Also the booking and fares department is not linked to this customer service department so not only are they unable to resolve your issue but they cannot follow through by booking what you were looking for. Add to that they fact that they don't share your complaints with the bookings and fares department so you have to call them back (who told you to call this number in the first place) to make an actual complaint to that department. Generally Greyhound is just awful. This number was the *th real person I've spoken to about my issue in the past ** hours. ********.
GetHuman:让我们量化一下您与Greyhound联系的经验。在1到5的范围内,如何轻松解决Greyhound问题?
~Christine:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Christine:在沟通方面,我会给他们五分之三的three。
GetHuman:Greyhound快速有效地解决问题的能力又如何呢?
~Christine:为此,我要说出五分之二的one。
GetHuman:最后-对其他Greyhound客户有何建议?
~Christine:在一天中的早些时候或深夜给他们打电话。不要忘记Greyhound可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Christine在November 7th, 2017发生的Greyhound客户服务问题中得到了一些有用的反馈和措辞。

Greyhound

2.45 of 5 stars | 229条评论

~Christine的Greyhound评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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