Greyhound: Part *TWO. One more thing they said my son had...
GetHuman用户~Msdove来自November 23, 2017的Greyhound条客户评论
~Msdove案的背景
GetHuman:~Msdove-您能告诉我们其他Greyhound个客户何时提起诉讼吗?
~Msdove:Yes I can。在November 13上是afternoon。
GetHuman:您是否接触到Greyhound,如果可以,怎么做?
GetHuman:这些常见的Greyhound客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Msdove 常见 Greyhound 问题的列表)
~Msdove:“ Change booking”是我尝试使用to call的原因。
~Msdove对Greyhound客户服务的评价
GetHuman:那么,您如何总结GetHuman的Greyhound客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Msdove:Part *TWO. One more thing they said my son had to call customer service even though I purchased the ticket myself, I told them he is not able to call because his phone is prepaid and he need the charge on his phone to last the ** hour ride. This is the second customer service lady I talked to the first one never said he needed to call then when he called he was on hold so long I had to add minutes to his phone(and yes I have my receipt for that too) that's even more money I had to spend for them to tell him again to go to Williams and tell him that customer service said that it was okay to give him the ticket and pay the $** to change the ticket and Williams again said NO and that left us no choice but to buy the $*** ticket. As much money and time I have spent on tickets and dealing with those pathetic people I could have put him on a flight to Dallas TX and he would have been home two hours ago. Never again and I will tell everyone Greyhound is a Ghetto Hot Mess. I would rather catc
GetHuman:让我们量化一下您与Greyhound联系的经验。在1到5的范围内,如何轻松解决Greyhound问题?
~Msdove:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Msdove:在沟通方面,我会给他们五分之三的four。
GetHuman:Greyhound快速有效地解决问题的能力又如何呢?
~Msdove:为此,我要说出五分之二的three。
GetHuman:最后-对其他Greyhound客户有何建议?
~Msdove:在一天中的早些时候或深夜给他们打电话。不要忘记Greyhound可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Msdove在November 13, 2017发生的Greyhound客户服务问题中得到了一些有用的反馈和措辞。