Fido: I asked to be put to a supervisor only to be ar...
GetHuman用户~frustrated customer来自November 18th, 2017的Fido条客户评论
~frustrated customer案的背景
GetHuman:~frustrated customer-您能告诉我们其他Fido个客户何时提起诉讼吗?
~frustrated customer:Yes。在November 15th上是late at night。
GetHuman:您是否接触到Fido,如果可以,怎么做?
~frustrated customer:我使用了我在GetHuman Fido客户电话号码页面上找到的888-481-3436号码:Fido客户服务电话号码 GetHuman:这些常见的Fido客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~frustrated customer 常见 Fido 问题的列表)
~frustrated customer:“ Cancel service”是我尝试使用to call的原因。
~frustrated customer对Fido客户服务的评价
GetHuman:那么,您如何总结GetHuman的Fido客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~frustrated customer:I asked to be put to a supervisor only to be argued with put on hold twice. Original CSR stated that there was not managers avail to assist but when I actually was able to speak with a Manager I was told that he was sitting beside the CSR the whole time. Manger was just as rude and confrontational as the CRS. stated that he will escalate when I asked to speak to some one higher than him and it would take ** hour to respond
GetHuman:让我们量化一下您与Fido联系的经验。在1到5的范围内,如何轻松解决Fido问题?
~frustrated customer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~frustrated customer:在沟通方面,我会给他们五分之三的five。
GetHuman:Fido快速有效地解决问题的能力又如何呢?
~frustrated customer:为此,我要说出五分之二的two。
GetHuman:最后-对其他Fido客户有何建议?
~frustrated customer:在一天中的早些时候或深夜给他们打电话。不要忘记Fido可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~frustrated customer在November 15th, 2017发生的Fido客户服务问题中得到了一些有用的反馈和措辞。