FedLoan Servicing: I received my first statement from FedLoan toda...
GetHuman用户~Eyeball Kid来自November 17th, 2017的FedLoan Servicing条客户评论
~Eyeball Kid案的背景
GetHuman：~Eyeball Kid-您能告诉我们其他FedLoan Servicing个客户何时提起诉讼吗？
~Eyeball Kid：Sure。在November 14th上是evening。
GetHuman：您是否接触到FedLoan Servicing，如果可以，怎么做？
GetHuman：这些常见的FedLoan Servicing客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Eyeball Kid 常见 FedLoan Servicing 问题的列表）
~Eyeball Kid：“ Extension”是我尝试使用to call的原因。
~Eyeball Kid对FedLoan Servicing客户服务的评价
GetHuman：那么，您如何总结GetHuman的FedLoan Servicing客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Eyeball Kid：I received my first statement from FedLoan today and found that I had an extra $***.** in unpaid interest that seemed to come out of nowhere. With the Direct Loan program, I'd been making electronic payments for years, on time, with no notices of any kind. When FedLoan took over, I found that the amount of money that I was now paying did not include any principal payments. Nada. So all of the money that I was paying went strictly toward interest. I was stunned. I talked to two reps for FedLoan who could not give me straight answers and tried to sell me other loan products. I requested an itemized history of my loan payments to find where the interest came from. They could not honor my request. I'm furious.
GetHuman：让我们量化一下您与FedLoan Servicing联系的经验。在1到5的范围内，如何轻松解决FedLoan Servicing问题？
~Eyeball Kid：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Eyeball Kid：在沟通方面，我会给他们五分之三的two。
GetHuman：FedLoan Servicing快速有效地解决问题的能力又如何呢？
~Eyeball Kid：为此，我要说出五分之二的one。
GetHuman：最后-对其他FedLoan Servicing客户有何建议？
~Eyeball Kid：在一天中的早些时候或深夜给他们打电话。不要忘记FedLoan Servicing可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Eyeball Kid在November 14th, 2017发生的FedLoan Servicing客户服务问题中得到了一些有用的反馈和措辞。