FedLoan Servicing: Each time I call (as close to *am as possible...
GetHuman用户~rwynne来自November 26th, 2017的FedLoan Servicing条客户评论
~rwynne案的背景
GetHuman:~rwynne-您能告诉我们其他FedLoan Servicing个客户何时提起诉讼吗?
~rwynne:Yes I can。在November 16th上是afternoon。
GetHuman:您是否接触到FedLoan Servicing,如果可以,怎么做?
GetHuman:这些常见的FedLoan Servicing客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~rwynne 常见 FedLoan Servicing 问题的列表)
~rwynne:“ Change payment arrangement”是我尝试使用to call的原因。
~rwynne对FedLoan Servicing客户服务的评价
GetHuman:那么,您如何总结GetHuman的FedLoan Servicing客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~rwynne:Each time I call (as close to *am as possible), I do get a very helpful person and feel like something was accomplished. The problem is that it wasn't! I've called back three times about changing my repayment plan and nothing actually gets done. Hopefully the third time is the charm....
GetHuman:让我们量化一下您与FedLoan Servicing联系的经验。在1到5的范围内,如何轻松解决FedLoan Servicing问题?
~rwynne:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~rwynne:在沟通方面,我会给他们五分之三的five。
GetHuman:FedLoan Servicing快速有效地解决问题的能力又如何呢?
~rwynne:为此,我要说出五分之二的five。
GetHuman:最后-对其他FedLoan Servicing客户有何建议?
~rwynne:在一天中的早些时候或深夜给他们打电话。不要忘记FedLoan Servicing可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~rwynne在November 16th, 2017发生的FedLoan Servicing客户服务问题中得到了一些有用的反馈和措辞。