Eversource: I have tried for over ** min. to either reach a...
GetHuman用户GetHuman-433270来自novembre 17, 2017的Eversource条客户评论
GetHuman-433270案的背景
GetHuman:GetHuman-433270-您能告诉我们其他Eversource个客户何时提起诉讼吗?
GetHuman-433270:Yes I can。在novembre 14上是afternoon。
GetHuman:您是否接触到Eversource,如果可以,怎么做?
GetHuman:这些常见的Eversource客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-433270 常见 Eversource 问题的列表)
GetHuman-433270:“ No service”是我尝试使用to call的原因。
GetHuman-433270对Eversource客户服务的评价
GetHuman:那么,您如何总结GetHuman的Eversource客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-433270:I have tried for over ** min. to either reach an agent or get a call back. Neither has happened. I am trying to pay my bill and I cannot log in ...need to reset password and user name ....I had this happen last week when i tried to pay and now I have received a call talking about a shut off time. Your whole web site is not customer friendly ... or helpful..Dont always have account number with me when trying to pay ...and then am told that my infor is incorrect. No wonder everyone hates NStar ...
GetHuman:让我们量化一下您与Eversource联系的经验。在1到5的范围内,如何轻松解决Eversource问题?
GetHuman-433270:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-433270:在沟通方面,我会给他们五分之三的four。
GetHuman:Eversource快速有效地解决问题的能力又如何呢?
GetHuman-433270:为此,我要说出五分之二的three。
GetHuman:最后-对其他Eversource客户有何建议?
GetHuman-433270:在一天中的早些时候或深夜给他们打电话。不要忘记Eversource可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-433270在novembre 14, 2017发生的Eversource客户服务问题中得到了一些有用的反馈和措辞。