Eversource: Terrible Response Time
GetHuman用户GetHuman-ptboy10来自November 29, 2017的Eversource条客户评论
GetHuman-ptboy10案的背景
GetHuman:GetHuman-ptboy10-您能告诉我们其他Eversource个客户何时提起诉讼吗?
GetHuman-ptboy10:Yup。在November 23上是middle of the night。
GetHuman:您是否接触到Eversource,如果可以,怎么做?
GetHuman:这些常见的Eversource客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-ptboy10 常见 Eversource 问题的列表)
GetHuman-ptboy10:“ Complaint”是我尝试使用to call的原因。
GetHuman-ptboy10对Eversource客户服务的评价
GetHuman:那么,您如何总结GetHuman的Eversource客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-ptboy10:Terrible Response Time
GetHuman:您能从11/23/17发生的事情中告诉我们其他人吗?
GetHuman-ptboy10:This is the worst service I have experienced in my lifetime. Almost impossible to get in touch with a human, and when I finally did ( After having no power for * hours ) They said someone would be there in * to * hours....that was * hours ago...still no power, and they couldn't care less....I wish I could give them a neg one star....Absolutely disgraceful ..they should be ashamed !
GetHuman:让我们量化一下您与Eversource联系的经验。在1到5的范围内,如何轻松解决Eversource问题?
GetHuman-ptboy10:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-ptboy10:在沟通方面,我会给他们五分之三的three。
GetHuman:Eversource快速有效地解决问题的能力又如何呢?
GetHuman-ptboy10:为此,我要说出五分之二的four。
GetHuman:最后-对其他Eversource客户有何建议?
GetHuman-ptboy10:在一天中的早些时候或深夜给他们打电话。不要忘记Eversource可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-ptboy10在November 23, 2017发生的Eversource客户服务问题中得到了一些有用的反馈和措辞。