Eversource: I called at *:** p.m -- ** minutes before they...
GetHuman用户~Kansachusetts来自November 18., 2017的Eversource条客户评论
~Kansachusetts案的背景
GetHuman：~Kansachusetts-您能告诉我们其他Eversource个客户何时提起诉讼吗？
~Kansachusetts：Yup。在November 13.上是morning。
GetHuman：您是否接触到Eversource，如果可以，怎么做？
GetHuman：这些常见的Eversource客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Kansachusetts 常见 Eversource 问题的列表）
~Kansachusetts：“ Complaint”是我尝试使用to call的原因。
~Kansachusetts对Eversource客户服务的评价
GetHuman：那么，您如何总结GetHuman的Eversource客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Kansachusetts：I called at *:** p.m -- ** minutes before they close. I was put on hold after saying "agent" twice to get through. An automated voice kept coming back and saying, "We apologize for the continued delay and appreciate your patience while waiting for a customer service representative to assist you." At *:** I was pretty sure they had all gone home, but I stayed on the phone till * just in case they would clean up the calls that came in before *:**. *To check that it wasn't some glitch, I called the same number on my cell phone and once I said "agent" twice I was told that NStar had closed for the day. **** poor execution.
GetHuman：让我们量化一下您与Eversource联系的经验。在1到5的范围内，如何轻松解决Eversource问题？
~Kansachusetts：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Kansachusetts：在沟通方面，我会给他们五分之三的three。
GetHuman：Eversource快速有效地解决问题的能力又如何呢？
~Kansachusetts：为此，我要说出五分之二的two。
GetHuman：最后-对其他Eversource客户有何建议？
~Kansachusetts：在一天中的早些时候或深夜给他们打电话。不要忘记Eversource可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Kansachusetts在November 13., 2017发生的Eversource客户服务问题中得到了一些有用的反馈和措辞。