Equifax: i was a victim of fraud and i put a request in...
GetHuman用户~407WR来自November 20th, 2017的Equifax条客户评论
~407WR案的背景
GetHuman:~407WR-您能告诉我们其他Equifax个客户何时提起诉讼吗?
~407WR:Sure。在November 13th上是evening。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~407WR 常见 Equifax 问题的列表)
~407WR:“ Account access”是我尝试使用to call的原因。
~407WR对Equifax客户服务的评价
GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~407WR:i was a victim of fraud and i put a request in equifax to get this fix. i have sent all types of paper work to these people to get this fix and its been * years and till this day these people have some other name on my file then the one i request. it very frustrating when something so simply it take these people so long to correct. the women i spoke to said she would like in to my file to see if they had recieved any of my paper work i had sent them over this past * years. she left me on hold for ** mintues and when she gets back on the line she tells me if their was anything else i can help you with? i reply yes were you able to pull anything up on my file. her stupid response after placing me on hold for ** minutes is oh no sorry could not pull up your account...this company is a joke.
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~407WR:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~407WR:在沟通方面,我会给他们五分之三的one。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~407WR:为此,我要说出五分之二的four。
GetHuman:最后-对其他Equifax客户有何建议?
~407WR:在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~407WR在November 13th, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。