Equifax: The first person I spoke with could barely spea...
GetHuman用户~Royally pissed off customer来自November 26th, 2017的Equifax条客户评论
~Royally pissed off customer案的背景
GetHuman:~Royally pissed off customer-您能告诉我们其他Equifax个客户何时提起诉讼吗?
~Royally pissed off customer:Yup。在November 19th上是morning。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
~Royally pissed off customer:我使用了我在GetHuman Equifax客户电话号码页面上找到的800-846-5279号码:Equifax客户服务电话号码 GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Royally pissed off customer 常见 Equifax 问题的列表)
~Royally pissed off customer:“ Locked Account”是我尝试使用to call的原因。
~Royally pissed off customer对Equifax客户服务的评价
GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Royally pissed off customer:The first person I spoke with could barely speak English. And, though I just wanted to put a fraud alert on my credit report, she tried to sell me a $**.** credit protection service. I said no, I would rather read about the services online before deciding to purchase anything. Well, both Equifax and Experian charged a credit card account, anyway. They reversed two of the charges. The SOB manager I spoke with about the fraudulent charges tried to sell the credit protection services AGAIN! I could have choked him. I need to continue doing business with them, because I probably should put a freeze on my credit reports. Disgusting to deal with such smarmy people.
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~Royally pissed off customer:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Royally pissed off customer:在沟通方面,我会给他们五分之三的two。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~Royally pissed off customer:为此,我要说出五分之二的three。
GetHuman:最后-对其他Equifax客户有何建议?
~Royally pissed off customer:在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Royally pissed off customer在November 19th, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。