Equifax: If you have someone trying to help you, they mu...
GetHuman用户~Mary H.来自November 26th, 2017的Equifax条客户评论
~Mary H.案的背景
GetHuman：~Mary H.-您能告诉我们其他Equifax个客户何时提起诉讼吗？
~Mary H.：Yes I can。在November 23rd上是middle of the night。
GetHuman：您是否接触到Equifax，如果可以，怎么做？
GetHuman：这些常见的Equifax客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Mary H. 常见 Equifax 问题的列表）
~Mary H.：“ Unfreeze Credit”是我尝试使用to call的原因。
~Mary H.对Equifax客户服务的评价
GetHuman：那么，您如何总结GetHuman的Equifax客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Mary H.：If you have someone trying to help you, they must be in the same room as you. The company does not allow three-way calls. They said they would send the free copy of the credit report, but first they pitched us on paying for Equifax's credit monitoring service. If we accepted, we would have gotten the report right away, but since we didn't we have to wait *-** days to have it mailed. It seems to me that, if they have erroneous info on your report, they should want to get it removed as soon as possible. They could give consumers free access right away to refute it, but they choose to mail the report instead. It will be seven to ** business days before I even get the report and potentially a month or more before it will be corrected. Yet the consumer, not the credit bureau, bears the damage.
GetHuman：让我们量化一下您与Equifax联系的经验。在1到5的范围内，如何轻松解决Equifax问题？
~Mary H.：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Mary H.：在沟通方面，我会给他们五分之三的four。
GetHuman：Equifax快速有效地解决问题的能力又如何呢？
~Mary H.：为此，我要说出五分之二的one。
GetHuman：最后-对其他Equifax客户有何建议？
~Mary H.：在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Mary H.在November 23rd, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。