Discover: Their DirectPay system is set up so that if you...
GetHuman用户~hotshot309来自November 1st, 2017的Discover条客户评论
~hotshot309案的背景
GetHuman：~hotshot309-您能告诉我们其他Discover个客户何时提起诉讼吗？
~hotshot309：Yes I can。在October 28th上是afternoon。
GetHuman：您是否接触到Discover，如果可以，怎么做？
GetHuman：这些常见的Discover客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~hotshot309 常见 Discover 问题的列表）
~hotshot309：“ Question”是我尝试使用to call的原因。
~hotshot309对Discover客户服务的评价
GetHuman：那么，您如何总结GetHuman的Discover客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~hotshot309：Their DirectPay system is set up so that if you want the entire balance to pay from your bank account every month ON the day it's due and not before, you have to tell the system to debit the minimimum payment plus a fixed amount. One month, my fixed amount was not high enough, so that automatic payment didn't cover the whole balance. I was charged finance charges and didn't see what happened until almost a month later. I called them and explained, and since I pay off my balance every month, they waived the finance charges without my even asking. They also helped me with a couple of other things--no problem. They did mention a sales offer while I was on the call, but the rep was not pushy about it. She also thanked me for my business since ****.
GetHuman：让我们量化一下您与Discover联系的经验。在1到5的范围内，如何轻松解决Discover问题？
~hotshot309：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~hotshot309：在沟通方面，我会给他们五分之三的four。
GetHuman：Discover快速有效地解决问题的能力又如何呢？
~hotshot309：为此，我要说出五分之二的five。
GetHuman：最后-对其他Discover客户有何建议？
~hotshot309：在一天中的早些时候或深夜给他们打电话。不要忘记Discover可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~hotshot309在October 28th, 2017发生的Discover客户服务问题中得到了一些有用的反馈和措辞。