Dell - Tech Support: I spent * phone calls and over an hour on the p...
GetHuman用户GetHuman-173160来自ноябрь 7-го, 2017的Dell - Tech Support条客户评论
GetHuman-173160案的背景
GetHuman:GetHuman-173160-您能告诉我们其他Dell - Tech Support个客户何时提起诉讼吗?
GetHuman-173160:Yes I can。在октябрь 28-го上是middle of the night。
GetHuman:您是否接触到Dell - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Dell - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-173160 常见 Dell - Tech Support 问题的列表)
GetHuman-173160:“ Warranty Claim”是我尝试使用to call的原因。
GetHuman-173160对Dell - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dell - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-173160:I spent * phone calls and over an hour on the phone to get a SALESPERSON. When I got the salesperson, she was very helpful. Historically, I have had excellent results with Dell's PRO support (NEVER get their "regular" support! only certain systems are sold with pro support* ask before you buy).... but trying to get in touch with a particular salesperson (which I have to do because I'm a higher ed customer) on YOUR timeframe *e.g., without getting voice mail* .... FORGET IT!
GetHuman:让我们量化一下您与Dell - Tech Support联系的经验。在1到5的范围内,如何轻松解决Dell - Tech Support问题?
GetHuman-173160:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-173160:在沟通方面,我会给他们五分之三的four。
GetHuman:Dell - Tech Support快速有效地解决问题的能力又如何呢?
GetHuman-173160:为此,我要说出五分之二的five。
GetHuman:最后-对其他Dell - Tech Support客户有何建议?
GetHuman-173160:在一天中的早些时候或深夜给他们打电话。不要忘记Dell - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-173160在октябрь 28-го, 2017发生的Dell - Tech Support客户服务问题中得到了一些有用的反馈和措辞。