Dell - Tech Support: I made mistake of buying a **" Dell monitor and...
GetHuman用户~skydawg来自نوفمبر ٢١، ٢٠١٧的Dell - Tech Support条客户评论
~skydawg案的背景
GetHuman:~skydawg-您能告诉我们其他Dell - Tech Support个客户何时提起诉讼吗?
~skydawg:Yup。在نوفمبر ١٣上是evening。
GetHuman:您是否接触到Dell - Tech Support,如果可以,怎么做?
GetHuman:这些常见的Dell - Tech Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~skydawg 常见 Dell - Tech Support 问题的列表)
~skydawg:“ Return an Order”是我尝试使用to call的原因。
~skydawg对Dell - Tech Support客户服务的评价
GetHuman:那么,您如何总结GetHuman的Dell - Tech Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~skydawg:I made mistake of buying a **" Dell monitor and after loading driver could not get it to go into sleep more even though settings were set for monitor to turn off after ** min without use in both the windows OS and the Dell driver. I called their tech support and it was same experienced I had after buying a Dell computer in the ****'s* I got an Indian guy who almost immediately fed me the same line I got back in the **'s, "it's your operating system and you need to contact Microsoft". Even after asking for a supervisor who did nothing more than promise to have someone call me back (which of course never happened), said their monitor is only compatible with Dell computers. I suddenly remembered the horrible experience I had with Dell decades earlier and tried to return the monitor but couldn't due to being more than ** days. Won't make the mistake of ever buying another Dell product.
GetHuman:让我们量化一下您与Dell - Tech Support联系的经验。在1到5的范围内,如何轻松解决Dell - Tech Support问题?
~skydawg:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~skydawg:在沟通方面,我会给他们五分之三的four。
GetHuman:Dell - Tech Support快速有效地解决问题的能力又如何呢?
~skydawg:为此,我要说出五分之二的five。
GetHuman:最后-对其他Dell - Tech Support客户有何建议?
~skydawg:在一天中的早些时候或深夜给他们打电话。不要忘记Dell - Tech Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~skydawg在نوفمبر ١٣، ٢٠١٧发生的Dell - Tech Support客户服务问题中得到了一些有用的反馈和措辞。