I have been using DHL for over * years, I have...

GetHuman用户~bikin4fun来自ноябрь 5-го, 2017的DHL条客户评论

~bikin4fun案的背景

GetHuman:~bikin4fun-您能告诉我们其他DHL个客户何时提起诉讼吗?
~bikin4fun:Yup。在ноябрь 2-го上是afternoon。
GetHuman:您是否接触到DHL,如果可以,怎么做?
~bikin4fun:我使用了我在GetHuman DHL客户电话号码页面上找到的800-225-5345号码:DHL客户服务电话号码
GetHuman:这些常见的DHL客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bikin4fun 常见 DHL 问题的列表)
~bikin4fun:“ Issue with order”是我尝试使用to call的原因。

~bikin4fun对DHL客户服务的评价

GetHuman:那么,您如何总结GetHuman的DHL客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bikin4fun:I have been using DHL for over * years, I have to admit that their non US service is great, once packages leave the US they get delivered on time. I recently discovered a billing error where DHL surcharged me over $****.** to ship a large package to Saudi Arabia. Luckily I had my DHL quote and package information recorded. I created a billing dispute and DHL refused to correct the issue, I started the process back in February and I realize that I was dealing with complete idiots! They refused to recognize that their were billing me for package dimensions that exceeded manufacturer packaging specs, it is almost if the package grew within DHL sort system. After multiple emails and certified letters, DHL continues to call me on weekly basis looking for payment and I have to tell them every time that the invoice is not over due, it is in dispute, all I asked them to do is correct their mistake. But hold on, it is a mistake or an opportunity to enhance revenue?*In talking with other EX DHL
GetHuman:让我们量化一下您与DHL联系的经验。在1到5的范围内,如何轻松解决DHL问题?
~bikin4fun:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bikin4fun:在沟通方面,我会给他们五分之三的two。
GetHuman:DHL快速有效地解决问题的能力又如何呢?
~bikin4fun:为此,我要说出五分之二的three。
GetHuman:最后-对其他DHL客户有何建议?
~bikin4fun:在一天中的早些时候或深夜给他们打电话。不要忘记DHL可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bikin4fun在ноябрь 2-го, 2017发生的DHL客户服务问题中得到了一些有用的反馈和措辞。

DHL

3.40 of 5 stars | 36条评论

~bikin4fun的DHL评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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