Consumer Reports: I got an email a month ago saying that my subsc...
GetHuman用户~Gu3mom来自November 22, 2017的Consumer Reports条客户评论
~Gu3mom案的背景
GetHuman：~Gu3mom-您能告诉我们其他Consumer Reports个客户何时提起诉讼吗？
~Gu3mom：Yes I can。在November 13上是middle of the night。
GetHuman：您是否接触到Consumer Reports，如果可以，怎么做？
GetHuman：这些常见的Consumer Reports客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Gu3mom 常见 Consumer Reports 问题的列表）
~Gu3mom：“ None of those really matches why I wanted to call Consumer Reports that day.”是我尝试使用to call的原因。
~Gu3mom对Consumer Reports客户服务的评价
GetHuman：那么，您如何总结GetHuman的Consumer Reports客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Gu3mom：I got an email a month ago saying that my subscription could not auto-renew because my credit card had expired. I did not want to renew at this time so did nothing. Even so, a charge went through on that "expired" card * weeks later without my knowledge or consent! I phoned today for an explanation and reversal. She had no explanation but did say she would process a cancellation*refund. Assuming the charge is reversed as promised, it's a reasonable solution, albeit to a problem that shouldn't have existed in the first place.
GetHuman：让我们量化一下您与Consumer Reports联系的经验。在1到5的范围内，如何轻松解决Consumer Reports问题？
~Gu3mom：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Gu3mom：在沟通方面，我会给他们五分之三的five。
GetHuman：Consumer Reports快速有效地解决问题的能力又如何呢？
~Gu3mom：为此，我要说出五分之二的four。
GetHuman：最后-对其他Consumer Reports客户有何建议？
~Gu3mom：在一天中的早些时候或深夜给他们打电话。不要忘记Consumer Reports可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Gu3mom在November 13, 2017发生的Consumer Reports客户服务问题中得到了一些有用的反馈和措辞。