Consumer Reports: NO *** number on recent invoice, received in th...
GetHuman用户~DONCOS来自November 25, 2017的Consumer Reports条客户评论
~DONCOS案的背景
GetHuman：~DONCOS-您能告诉我们其他Consumer Reports个客户何时提起诉讼吗？
~DONCOS：Yes I can。在November 17上是morning。
GetHuman：您是否接触到Consumer Reports，如果可以，怎么做？
GetHuman：这些常见的Consumer Reports客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~DONCOS 常见 Consumer Reports 问题的列表）
~DONCOS：“ None of those really matches why I wanted to call Consumer Reports that day.”是我尝试使用to call的原因。
~DONCOS对Consumer Reports客户服务的评价
GetHuman：那么，您如何总结GetHuman的Consumer Reports客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~DONCOS：NO *** number on recent invoice, received in the mail.**Rep needed only ten (**) digits on the nearly fifty (**) on the top of the invoice.**Had to process two (*) separate credit card transactions, one for me and one for the four gift subscriptions. Ergo, I had to read ALL the credit card info twice and the rep is NOT allowed to say MY credit card info back to me for confirmation purposes.**I told him to write and email to his supervisor about this very poor customer service policies. And Consumer Reports has the nerve to rate other organizations on their customer service policies.**THEY OUGHT TO TAKE A LONG, HARD LOOK AT THEMSELVES AND REPORT ON IT.**AND THEY HAVE THE NERVE TO ASK ME FOR MORE MONEY TO SUPPORT THE CONSUMER REPORTS FOUNDATION. NO WAY, JOSE.
GetHuman：让我们量化一下您与Consumer Reports联系的经验。在1到5的范围内，如何轻松解决Consumer Reports问题？
~DONCOS：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~DONCOS：在沟通方面，我会给他们五分之三的five。
GetHuman：Consumer Reports快速有效地解决问题的能力又如何呢？
~DONCOS：为此，我要说出五分之二的three。
GetHuman：最后-对其他Consumer Reports客户有何建议？
~DONCOS：在一天中的早些时候或深夜给他们打电话。不要忘记Consumer Reports可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~DONCOS在November 17, 2017发生的Consumer Reports客户服务问题中得到了一些有用的反馈和措辞。