Comcast: Incompetence, non-caring, song and dance call c...

GetHuman用户~cav0903来自November 27th, 2017的Comcast条客户评论

~cav0903案的背景

GetHuman:~cav0903-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~cav0903:Yes I can。在November 21st上是middle of the night。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
~cav0903:我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码:Comcast客户服务电话号码
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cav0903 常见 Comcast 问题的列表)
~cav0903:“ Cancel service”是我尝试使用to call的原因。

~cav0903对Comcast客户服务的评价

GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cav0903:Incompetence, non-caring, song and dance call center. Round and round with no resolution. Was alerted by one of the many sales professionals(my ***) that I spoke to "never to make the *-*pm appointment. The field techs are hourly and do not like to work pass *. If you are lucky enough to get a contracted tech that works per job, they will show up. But those are few and far between. One service professional I spoke to for ** minutes only to tell me that she was in the department which handled business customers and I needed to call back in the morning. WHAT A FIASCO! *Is there anyone at this company that gives a ****...? All these complains and no one is doing anything? COme on!
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~cav0903:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cav0903:在沟通方面,我会给他们五分之三的four。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~cav0903:为此,我要说出五分之二的five。
GetHuman:最后-对其他Comcast客户有何建议?
~cav0903:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cav0903在November 21st, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。

Comcast

1.97 of 5 stars | 1979条评论

~cav0903的Comcast评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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