Comcast: I owe $** and could not pay it till May *, both...
GetHuman用户GetHuman-374220来自novembre 27, 2017的Comcast条客户评论
GetHuman-374220案的背景
GetHuman:GetHuman-374220-您能告诉我们其他Comcast个客户何时提起诉讼吗?
GetHuman-374220:Yes I can。在novembre 19上是afternoon。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
GetHuman-374220:我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码:Comcast客户服务电话号码 GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-374220 常见 Comcast 问题的列表)
GetHuman-374220:“ Lower my bill”是我尝试使用to call的原因。
GetHuman-374220对Comcast客户服务的评价
GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-374220:I owe $** and could not pay it till May *, both reps I talked to only offered that I pay the $ ** by the **th of the month. If not a $** charge would be added and then I would still need to pay the entire outstanding balance of $***. Instead of trying to help a customer in need, you appear to want to punish someone for skipping a few months. They obviously were not interested in why I hadn't paid because they didn't even ask me why. Life happens, and I had been financially strapped since February, but the second rep I talked to just simply said "...blah, blah,blah... pay your bill...." . I felt belittled by his attitude and insulted. This was all just for $**. You should feel ashamed of your self. I hope that at least I get an answer to this complaint. I'm thinking of going public with this experience.
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
GetHuman-374220:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-374220:在沟通方面,我会给他们五分之三的one。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
GetHuman-374220:为此,我要说出五分之二的five。
GetHuman:最后-对其他Comcast客户有何建议?
GetHuman-374220:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-374220在novembre 19, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。