Comcast: I have tried to call billing for the past few d...
GetHuman用户~Ken来自نوفمبر ٢٥، ٢٠١٧的Comcast条客户评论
~Ken案的背景
GetHuman:~Ken-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~Ken:Sure。在نوفمبر ٢٣上是middle of the night。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ken 常见 Comcast 问题的列表)
~Ken:“ Equipment Trouble”是我尝试使用to call的原因。
~Ken对Comcast客户服务的评价
GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ken:I have tried to call billing for the past few days and go through all the que's and finally when you get to the end , the call drops. I had to reach billing by going through the service dept. When I finally spoke to a person I was impressed with their demeaner and attitude,however, that's when the good things stopped, I was on the phone with one rep that seemed forever due to "computer errors" finally I made a big mistake and asked her to call me back. Of course she never did, and or course you cannot call her back. She had offered me a promotion that I liked and the next person I spoke reniged on the deal. There really is not enough room here to vent my disgust with them. Because our politicians have gone to bed with Comcast*Dish*Direct, they have a monopoly. How do I say ANTITRUST. We really have no options for good reasonable TV! I will try not to sugarcoat it. I loathe Comcast!! *oo characters are not enough to vent my disgust with them. They ****
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~Ken:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ken:在沟通方面,我会给他们五分之三的five。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~Ken:为此,我要说出五分之二的one。
GetHuman:最后-对其他Comcast客户有何建议?
~Ken:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ken在نوفمبر ٢٣، ٢٠١٧发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。