Comcast: Its sad that people have to call corporate offi...
GetHuman用户~Plasmastorm73来自नवंबर २८, २०१७的Comcast条客户评论
Background on ~Plasmastorm73's case
GetHuman: ~Plasmastorm73 - can you tell our other Comcast customers when your case took place?
~Plasmastorm73: Yes I can. It was afternoon, on नवंबर १८.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~Plasmastorm73 a list of common Comcast problems)
~Plasmastorm73: "Technical support" was why I was trying to call.
~Plasmastorm73's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Plasmastorm73: Its sad that people have to call corporate offices to get any service. Comcast CSR is the worst in the industry. I am cutting all contact and will never choose Comcast again. EVER!
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~Plasmastorm73: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Plasmastorm73: I'd give them a three out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~Plasmastorm73: For that I would say four out of five.
GetHuman: And finally- any advice for other Comcast customers?
GetHuman: Well there you have it. Some useful feedback and words from ~Plasmastorm73 taken from his Comcast customer service problem that occurred on नवंबर १८, २०१७.