Charter Communications: The customer service people are fine... its the...
GetHuman用户~tiredOfNoOptions ToCharter来自November 25th, 2017的Charter Communications条客户评论
~tiredOfNoOptions ToCharter案的背景
GetHuman:~tiredOfNoOptions ToCharter-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
~tiredOfNoOptions ToCharter:Sure。在November 19th上是evening。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tiredOfNoOptions ToCharter 常见 Charter Communications 问题的列表)
~tiredOfNoOptions ToCharter:“ Complaint”是我尝试使用to call的原因。
~tiredOfNoOptions ToCharter对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tiredOfNoOptions ToCharter:The customer service people are fine... its the products that have been sucking... e-mail was down for days while a new improved (haha) one was put up.. the new improved one *****.. cant write emails and deleting is a hellish ordeal. When I call I am told email is not part of the paid service, so you get what you get.. then why change the email at all.. could have just left it alone at least it worked! I have gone through four dvr digital boxes, each **** out within a day or two and then takes week or longer to replace... and i have to take time from work to do this. The second to last one went down over christmas.. so family could not watch together in our living room and we lost all the dvr shows that were saved for a reason when they replaced it with a box that went down hours later!
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
~tiredOfNoOptions ToCharter:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tiredOfNoOptions ToCharter:在沟通方面,我会给他们五分之三的one。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
~tiredOfNoOptions ToCharter:为此,我要说出五分之二的one。
GetHuman:最后-对其他Charter Communications客户有何建议?
~tiredOfNoOptions ToCharter:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tiredOfNoOptions ToCharter在November 19th, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。