Charter Communications: Charter disconnected my service without my perm...
GetHuman用户GetHuman-ctmccor来自November 29, 2017的Charter Communications条客户评论
GetHuman-ctmccor案的背景
GetHuman:GetHuman-ctmccor-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
GetHuman-ctmccor:Yeah。在November 23上是middle of the night。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-ctmccor 常见 Charter Communications 问题的列表)
GetHuman-ctmccor:“ Cancel Plan”是我尝试使用to call的原因。
GetHuman-ctmccor对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-ctmccor:Charter disconnected my service without my permission or knowledge because someone else had called them and requested service at my address. They disconnected me and put the service in that person's name. I had a disconnect in for a future date with a reconnect at my address on that same future date. They ignored what I said and sent me to the local office. I am glad because now I know how good and efficient the local office is. I will always use real people in my community who care about me and give great customer service.
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
GetHuman-ctmccor:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-ctmccor:在沟通方面,我会给他们五分之三的three。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
GetHuman-ctmccor:为此,我要说出五分之二的one。
GetHuman:最后-对其他Charter Communications客户有何建议?
GetHuman-ctmccor:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-ctmccor在November 23, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。