Charter Communications: The over all internet was good but when I went...
GetHuman用户GetHuman-sheabob来自نوفمبر ٢٩، ٢٠١٧的Charter Communications条客户评论
GetHuman-sheabob案的背景
GetHuman:GetHuman-sheabob-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
GetHuman-sheabob:Sure。在نوفمبر ٢٧上是morning。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-sheabob 常见 Charter Communications 问题的列表)
GetHuman-sheabob:“ Technical Support”是我尝试使用to call的原因。
GetHuman-sheabob对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-sheabob:The over all internet was good but when I went to cancel my internet they wouldn't let me telling me I had to have the security code which was located on bills. I moved and no longer had this mail and their closet office was * hours away I was told the only way to cancel my service was to drive there and show my photo ID. That would be a round trip of * house to cancel my Internet!!! it was not ok! I was not happy and when I asked to speak to a supervisor the lady refused and told me I could not cancel my internet unless I drove all the way to their office. I had to waste a whole day going to cancel my internet and they charged me for a month that I hadn't even used the service since I moved!!! Worst company ever!
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
GetHuman-sheabob:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-sheabob:在沟通方面,我会给他们五分之三的four。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
GetHuman-sheabob:为此,我要说出五分之二的one。
GetHuman:最后-对其他Charter Communications客户有何建议?
GetHuman-sheabob:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-sheabob在نوفمبر ٢٧، ٢٠١٧发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。