BC Hydro: I have had a problem with billing. Usually I am...
GetHuman用户~jool50来自November 11., 2017的BC Hydro条客户评论
~jool50案的背景
GetHuman:~jool50-您能告诉我们其他BC Hydro个客户何时提起诉讼吗?
~jool50:Yes I can。在November 2.上是morning。
GetHuman:您是否接触到BC Hydro,如果可以,怎么做?
GetHuman:这些常见的BC Hydro客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jool50 常见 BC Hydro 问题的列表)
~jool50:“ Setup service”是我尝试使用to call的原因。
~jool50对BC Hydro客户服务的评价
GetHuman:那么,您如何总结GetHuman的BC Hydro客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jool50:I have had a problem with billing. Usually I am billed every * months, have had to repeately call or email requesting why did my billing stop Dec. ****. Automated info said billing would be March ****, this was April. Customer service rep had no clue why I was not billed regularly as before but said meter would be read April ** then I would be billed. Nothing, had to contact them again this time no response to email query. Finally bill came I now have to pay * months of service.
GetHuman:让我们量化一下您与BC Hydro联系的经验。在1到5的范围内,如何轻松解决BC Hydro问题?
~jool50:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jool50:在沟通方面,我会给他们五分之三的five。
GetHuman:BC Hydro快速有效地解决问题的能力又如何呢?
~jool50:为此,我要说出五分之二的two。
GetHuman:最后-对其他BC Hydro客户有何建议?
~jool50:在一天中的早些时候或深夜给他们打电话。不要忘记BC Hydro可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jool50在November 2., 2017发生的BC Hydro客户服务问题中得到了一些有用的反馈和措辞。