BC Hydro: I have phoned three times about the weight of t...
GetHuman用户~Marnie来自noviembre 26º, 2017的BC Hydro条客户评论
~Marnie案的背景
GetHuman：~Marnie-您能告诉我们其他BC Hydro个客户何时提起诉讼吗？
~Marnie：Yes I can。在noviembre 21º上是afternoon。
GetHuman：您是否接触到BC Hydro，如果可以，怎么做？
GetHuman：这些常见的BC Hydro客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Marnie 常见 BC Hydro 问题的列表）
~Marnie：“ Complaint”是我尝试使用to call的原因。
~Marnie对BC Hydro客户服务的评价
GetHuman：那么，您如何总结GetHuman的BC Hydro客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Marnie：I have phoned three times about the weight of the hydro lines that have pulled the decorative board away from the front of the house. My nephew went up to hammer the boards in place and was zapped for his efforts. On the third call "Sydney" gave me the information about what would have to be done to "fix" this situation. However the previous two people I contacted said there was a work order in place to fix the problem. No-one showed up. What "Sidney" told me during my third call was Not even close to what the previous two operators told me. *I was expecting a BC Hydro Work Crew to come out and rectify the problem. It turns out that it is my responsibility as a homeowner to get it fixed myself. As it is the weight of all the wires that has pulled the boards away from the house this is in itself not an acceptable solution. However if I had been given the correct information about how to get this problem fixed I would have done it two weeks ago when I first reported the problem
GetHuman：让我们量化一下您与BC Hydro联系的经验。在1到5的范围内，如何轻松解决BC Hydro问题？
~Marnie：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Marnie：在沟通方面，我会给他们五分之三的two。
GetHuman：BC Hydro快速有效地解决问题的能力又如何呢？
~Marnie：为此，我要说出五分之二的one。
GetHuman：最后-对其他BC Hydro客户有何建议？
~Marnie：在一天中的早些时候或深夜给他们打电话。不要忘记BC Hydro可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Marnie在noviembre 21º, 2017发生的BC Hydro客户服务问题中得到了一些有用的反馈和措辞。