Asus: I work in a call center for appliances and elel...
GetHuman用户GetHuman-382100来自novembre 11º, 2017的Asus条客户评论
GetHuman-382100案的背景
GetHuman:GetHuman-382100-您能告诉我们其他Asus个客户何时提起诉讼吗?
GetHuman-382100:Yes I can。在novembre 3º上是afternoon。
GetHuman:您是否接触到Asus,如果可以,怎么做?
GetHuman-382100:我使用了我在GetHuman Asus客户电话号码页面上找到的877-339-2787号码:Asus客户服务电话号码 GetHuman:这些常见的Asus客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-382100 常见 Asus 问题的列表)
GetHuman-382100:“ Device Support”是我尝试使用to call的原因。
GetHuman-382100对Asus客户服务的评价
GetHuman:那么,您如何总结GetHuman的Asus客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-382100:I work in a call center for appliances and elelctronics for a large retailer in the midwest. Yesterday I had to refer a customer to Asus for service on their laptop that was under warranty. I ended up having to set up the service for him while going back between both my lines due to the customer not getting anywhere with them. I explained the situation to a rep, and asked if it would be possible for them to call the customer to help him out. I was told they have to talk to a supervisor, I assumed that they were going to do so and put me on hold...not even close, after an awkward silence I was thanked for calling in and hung up on, forcing me to call back in. After ** minutes of this I was finally able to get them to set him up for box-ship service. The customer was understandably frustrated, as was I.
GetHuman:让我们量化一下您与Asus联系的经验。在1到5的范围内,如何轻松解决Asus问题?
GetHuman-382100:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-382100:在沟通方面,我会给他们五分之三的one。
GetHuman:Asus快速有效地解决问题的能力又如何呢?
GetHuman-382100:为此,我要说出五分之二的five。
GetHuman:最后-对其他Asus客户有何建议?
GetHuman-382100:在一天中的早些时候或深夜给他们打电话。不要忘记Asus可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-382100在novembre 3º, 2017发生的Asus客户服务问题中得到了一些有用的反馈和措辞。