American Eagle Outfitters: My daughter and I were long time customers of A...

GetHuman用户~attackedataerie来自November 4th, 2017的American Eagle Outfitters条客户评论

~attackedataerie案的背景

GetHuman:~attackedataerie-您能告诉我们其他American Eagle Outfitters个客户何时提起诉讼吗?
~attackedataerie:Sure。在October 30th上是middle of the night。
GetHuman:您是否接触到American Eagle Outfitters,如果可以,怎么做?
~attackedataerie:我使用了我在GetHuman American Eagle Outfitters客户电话号码页面上找到的888-232-4535号码:American Eagle Outfitters客户服务电话号码
GetHuman:这些常见的American Eagle Outfitters客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~attackedataerie 常见 American Eagle Outfitters 问题的列表)
~attackedataerie:“ Refund”是我尝试使用to call的原因。

~attackedataerie对American Eagle Outfitters客户服务的评价

GetHuman:那么,您如何总结GetHuman的American Eagle Outfitters客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~attackedataerie:My daughter and I were long time customers of Aerie in Fairview Heights, Illinois. We were falsely accused of stealing "panties." The store manager brought my daughter to tears and I'd never seen anything like it. I called AE customer service who tried to blow it off. I asked for a director or someone to call me. They didn't. I called Cust Service back and they assured me the mgr had been spoken to. I was dissatified with that response. My daughter and her sister visited the store again and this time the store mgr stalked my daughters saying snide remarks and then a "Gooooood Byeeee!" when they left. My older daugher had never seen anything like it. I called AE cust service asking again for the director to call me. They never did. We stayed away from Aerie for months but went in yesterday to buy a birthday gift. Three of the workers huddled together and would look up at us. Then one came over and said it's been a long time since you've been here. This brought back all the
GetHuman:让我们量化一下您与American Eagle Outfitters联系的经验。在1到5的范围内,如何轻松解决American Eagle Outfitters问题?
~attackedataerie:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~attackedataerie:在沟通方面,我会给他们五分之三的four。
GetHuman:American Eagle Outfitters快速有效地解决问题的能力又如何呢?
~attackedataerie:为此,我要说出五分之二的five。
GetHuman:最后-对其他American Eagle Outfitters客户有何建议?
~attackedataerie:在一天中的早些时候或深夜给他们打电话。不要忘记American Eagle Outfitters可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~attackedataerie在October 30th, 2017发生的American Eagle Outfitters客户服务问题中得到了一些有用的反馈和措辞。

American Eagle Outfitters

5.00 of 5 stars | 16条评论

~attackedataerie的American Eagle Outfitters评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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