Aetna Member Services: Voice response software does not recognize voca...
GetHuman用户~Sickpatient来自أكتوبر ٢٩، ٢٠١٧的Aetna Member Services条客户评论
~Sickpatient案的背景
GetHuman:~Sickpatient-您能告诉我们其他Aetna Member Services个客户何时提起诉讼吗?
~Sickpatient:Yes。在أكتوبر ٢٠上是evening。
GetHuman:您是否接触到Aetna Member Services,如果可以,怎么做?
GetHuman:这些常见的Aetna Member Services客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sickpatient 常见 Aetna Member Services 问题的列表)
~Sickpatient:“ Update account information”是我尝试使用to call的原因。
~Sickpatient对Aetna Member Services客户服务的评价
GetHuman:那么,您如何总结GetHuman的Aetna Member Services客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sickpatient:Voice response software does not recognize vocal inputs. Maze of robotic menu options. Almost impossible to get a human or get help. A nightmare. Imagine being sick and trying to use this so-called service to check you coverage. Disgraceful.
GetHuman:让我们量化一下您与Aetna Member Services联系的经验。在1到5的范围内,如何轻松解决Aetna Member Services问题?
~Sickpatient:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sickpatient:在沟通方面,我会给他们五分之三的four。
GetHuman:Aetna Member Services快速有效地解决问题的能力又如何呢?
~Sickpatient:为此,我要说出五分之二的one。
GetHuman:最后-对其他Aetna Member Services客户有何建议?
~Sickpatient:在一天中的早些时候或深夜给他们打电话。不要忘记Aetna Member Services可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sickpatient在أكتوبر ٢٠، ٢٠١٧发生的Aetna Member Services客户服务问题中得到了一些有用的反馈和措辞。