AT&T: I would have given a *-* but they do not have t...
GetHuman用户GetHuman-287907来自November 27, 2017的AT&T条客户评论
GetHuman-287907案的背景
GetHuman：GetHuman-287907-您能告诉我们其他AT&T个客户何时提起诉讼吗？
GetHuman-287907：Yeah。在November 19上是afternoon。
GetHuman：您是否接触到AT&T，如果可以，怎么做？
GetHuman-287907：我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码：AT&T客户服务电话号码 GetHuman：这些常见的AT&T客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-287907 常见 AT&T 问题的列表）
GetHuman-287907：“ Refund”是我尝试使用to call的原因。
GetHuman-287907对AT&T客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-287907：I would have given a *-* but they do not have that option. I was trying to reach a costumer service rep to assist me with rates and if my location is covered for connectivity, for home internet, Tv uverse, cell service with data...wanting a bundle package rate. I am not a customer, but was looking to be. I spoke to * reps. First one sent me to uverse which is closed....shouldn't they know this? Yes, they should. Second rep was of no help she did not even know the hours of operation for the different options such as uverse mobility or the hours for cell service...so she just *sent me to a line that just rang and range...no robot, no message. So basically this rep hung up on me by sending me to a number that she clearly new would be of no help. This experience is pushing me away. I never had an experience like this with T-Mobile of ** years, or with sprint of * years. AT&T train your reps about your company and teach them class and polite manners or fire the lot of these lazy useless
GetHuman：让我们量化一下您与AT&T联系的经验。在1到5的范围内，如何轻松解决AT&T问题？
GetHuman-287907：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-287907：在沟通方面，我会给他们五分之三的three。
GetHuman：AT&T快速有效地解决问题的能力又如何呢？
GetHuman-287907：为此，我要说出五分之二的one。
GetHuman：最后-对其他AT&T客户有何建议？
GetHuman-287907：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-287907在November 19, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。