AT&T: extremley unhappy
GetHuman用户GetHuman-plympto来自November 29., 2017的AT&T条客户评论
GetHuman-plympto案的背景
GetHuman：GetHuman-plympto-您能告诉我们其他AT&T个客户何时提起诉讼吗？
GetHuman-plympto：Yup。在November 21.上是middle of the night。
GetHuman：您是否接触到AT&T，如果可以，怎么做？
GetHuman-plympto：我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码：AT&T客户服务电话号码 GetHuman：这些常见的AT&T客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-plympto 常见 AT&T 问题的列表）
GetHuman-plympto：“ Setup service”是我尝试使用to call的原因。
GetHuman-plympto对AT&T客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-plympto：extremley unhappy
GetHuman：您能从11/21/17发生的事情中告诉我们其他人吗？
GetHuman-plympto：As far as I'm concerned ATT gets no stars. I have been a cellular customer for over ** years, but that is going to end. We added people to our family plan because we were encouraged to by a salesman. We were told everyone would get a free Phone. Then I was told I couldn't because my Contract wasn't up. after ** years. I waited for over a year. Then when it was time to get my phone I checked the web site to see what was free. There were several listed as "free up grades" I then went to Apple and asked them what was free. They checked and said yes I was entitled to a free upgrade. The only one through them was the iphone *c. I got the iphone *c.. I have been charged $** a month for my "free phone upgrade". This month I was charged $** for my "free phone upgrade". There was no explanation for the increase. This is how you treat loyal customers? I am from the generation that picks a company and is loyal to them. To bad ATT does not feel the same. From the look of these ratings I am not alone. I am still stuck in a "contract" but I will leave as soon as I can. If you treated your customers better you wouldn't have to tie them up in a contact that grows every time it is necessary to contact customer non-service. I know I will never find out why my "free phone" costs so much but others will be able to read about the uncaring way you treat your customers.
GetHuman：让我们量化一下您与AT&T联系的经验。在1到5的范围内，如何轻松解决AT&T问题？
GetHuman-plympto：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-plympto：在沟通方面，我会给他们五分之三的one。
GetHuman：AT&T快速有效地解决问题的能力又如何呢？
GetHuman-plympto：为此，我要说出五分之二的three。
GetHuman：最后-对其他AT&T客户有何建议？
GetHuman-plympto：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-plympto在November 21., 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。