AT&T: Hello my name is Lolita Sheffield franks and I...
GetHuman用户GetHuman-lolitafr来自декабрь 3-го, 2017的AT&T条客户评论
GetHuman-lolitafr案的背景
GetHuman：GetHuman-lolitafr-您能告诉我们其他AT&T个客户何时提起诉讼吗？
GetHuman-lolitafr：Sure。在ноябрь 28-го上是evening。
GetHuman：您是否接触到AT&T，如果可以，怎么做？
GetHuman-lolitafr：我使用了我在GetHuman AT&T客户电话号码页面上找到的800-288-2020号码：AT&T客户服务电话号码 GetHuman：这些常见的AT&T客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-lolitafr 常见 AT&T 问题的列表）
GetHuman-lolitafr：“ Warranty claim”是我尝试使用to call的原因。
GetHuman-lolitafr对AT&T客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-lolitafr：Hello my name is Lolita Sheffield franks and I moved my UVERSE service from **** Stamas lane in F...
GetHuman：您能从11/28/17发生的事情中告诉我们其他人吗？
GetHuman-lolitafr：Hello my name is Lolita Sheffield franks and I moved my UVERSE service from **** Stamas lane in Fair Oaks to **** Aero CRT on Friday the **th it was and has been a very long drawn out situation,the tech came on time infac was here from ** to *:** Friday,hooked everything up DID HIS JOB,However I am and was *receiver short he the tech called all around to see if they could find one,NO LUCK,WAS TOLD I NEEDED TO DO A CSI FOR A RECEIVER AND WAP, (FRIDAY) After the tech called Att and tolkd them the situation,I was told he would call me back in an hour,call never came,so I called the **** number at *:** this morning and the woman I spoke with said my services are ordered to be on on the **rd I'm like what?I'm only calling to do a status check on the csi since I never got the call back Friday to confirm,I need a VIP**** WIRELESS RECEIVER AND VEN *** WAP,THIS PERSON TOLD ME MY SERVICES ARE NOT DUE TO BE ON UNTIL THE **RD I REINTERED THAT MY SERVICE IS*WAS INFACT ON FRIDAY THE ***TH I NEED A RECEIVER SO SHE TELLS ME A TECH WILL BE OUT BETWEEN *&* TODAY SO I WAITED I CALL BOUT *:** AND WAS TOLD THE SAMETHING THE **RD SO I DECIEDED TO MAKE A COMPLAINT TO A SDUPERVISOR AND SHE SAYS SHE WILL CALL ME BACK TOMARROW WITH INFO ON A TECH*CSI*OR IF I CAN GO PICK IT UP FROM AN ATT STORE,I AGREEDED AND THOUGHT I WAS FINISHED WITH THIS FOR NOW,THEN THE TV'S AND INTERNET GOES OUT SO I CALL BACK AT *:** AND SOME OTHER PERSON FEMALE TELLS ME MY ACCOUNT HAS BEEN CANCELLED!!!!!!IM LIKE WHAT AND WHY???SHE SAYS SHE DOES NOT KNOW AND TELLS ME I HAVE TO DO A WHOLE NEW ACCOUNT AND REGIVE ALL OF MY INFO,THEN HUNG UP THE PHONE MY (TECH'S) NAME IS JACOB*HIS SUPERVISOR IS SANJES...THE LAST PERSON I SPOKE WITH BEFORE MY INTERNET AND TV WAS CANCELLED IS A WOMAN BY THE NAME OF EISHANIE,SUPPOSE TO CALL ME TOMARROW AT ** :** TO LIKE I SAID BEFORE TO LET ME KNOW IF I CAN GET A RECEIVER FROM INSTORE,OR TIME FOR RECEIVER TO GET HERE FOR MY CSI,OR HAVE A TECH COME OUT AND INSTALL,I AM VERY FRUSTRATED IRRITATED, AND AGITATED BEHIND THE WHOLE THING,CAN SOME ONE PLEASE HELP ME???ALL I WANTED WAS A NOTHER RECEIVER I MOVED MY SERVICE INTIME I PAY MY BILL ONLY TIME ,I HAD SERVICE UNTIL TODAY MONDAY THE **TH I CAN BE REACHED AT *** *** **** THE ACCOUNT NUMBER ********* MY PASS WORD IS **** HAS BEEN SINC SEPT ****,I MOVED AND ALL **** BROKE LOOSE IT SEEMS,THE LAST LADY I SDPOKE WITH BEFORE SHE HUNG UP THE PHONE ON ME SAID MY SERVICE IS STILL AT STAMAS LANE,PLEASE RECTIFY AND COMPENSATE ME FOR ALLLLL OF THE INCOVIENCES, SINCERELY LOLITA SHEFFIELD FRANKS *** *** ****
GetHuman：让我们量化一下您与AT&T联系的经验。在1到5的范围内，如何轻松解决AT&T问题？
GetHuman-lolitafr：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-lolitafr：在沟通方面，我会给他们五分之三的one。
GetHuman：AT&T快速有效地解决问题的能力又如何呢？
GetHuman-lolitafr：为此，我要说出五分之二的four。
GetHuman：最后-对其他AT&T客户有何建议？
GetHuman-lolitafr：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-lolitafr在ноябрь 28-го, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。