AT&T: Good morning: **I am a long time ATT client for...

GetHuman用户~ATTno service 来自novembre 21, 2017的AT&T条客户评论

~ATTno service 案的背景

GetHuman:~ATTno service -您能告诉我们其他AT&T个客户何时提起诉讼吗?
~ATTno service :Yeah。在novembre 14上是afternoon。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~ATTno service :我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ATTno service 常见 AT&T 问题的列表)
~ATTno service :“ Cancel service”是我尝试使用to call的原因。

~ATTno service 对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ATTno service :Good morning: **I am a long time ATT client for cell and internet. I have never considered changing and do not intend to now.**I AM FURIOUS with the lack of customer service AGAIN in a recent transaction **Last month I elected to switch from DSL to Uverse on approximately March **, ****. The representative advised that my Uverse would be connected on March **, **** by *pm. EVEN THOUGH I had ATT DSL and was transferring to ATT UVERSE I was instructed that I had to call to cancel my DSL service (??? Why can't the DSL be terminated when my UVerse is activated ???? - I wouldn't want TWO INTERNET CONNECTIONS AT THE SAME ADDRESS WOULD I ???? **I complied with the request and I manually set up my Uverse connection and tried to the Chat line on April *st, **** to cancel my DSL - disconnected * times. Tried to call on the way to work******* you don't open until *am - Called and was transferred, hung up on, disconnected and FINALLY after * phone call and HOURS of wasted time I "CANCEL
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~ATTno service :为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ATTno service :在沟通方面,我会给他们五分之三的five。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~ATTno service :为此,我要说出五分之二的two。
GetHuman:最后-对其他AT&T客户有何建议?
~ATTno service :在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ATTno service 在novembre 14, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

~ATTno service 的AT&T评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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