AT&T: ******* contacted email Tech support...

GetHuman用户~CANDICE ENGELKE来自November 26th, 2017的AT&T条客户评论

~CANDICE ENGELKE案的背景

GetHuman:~CANDICE ENGELKE-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~CANDICE ENGELKE:Yeah。在November 24th上是evening。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~CANDICE ENGELKE:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~CANDICE ENGELKE 常见 AT&T 问题的列表)
~CANDICE ENGELKE:“ Service Outage”是我尝试使用to call的原因。

~CANDICE ENGELKE对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~CANDICE ENGELKE:******* contacted email Tech support ***-***-**** * on ATT Tech support page. Routed to India. Spoke with Domonic ***-***-****. He confirmed he was an ATT Tech support. He stated he could fix my outgoing email problem, however, there would be a cost. $***.****mo., $***.****yr. services. He asked for my checking account information. When asked if a credit card could be used he stated yes. I unfortunately completed a form that required my credit card *. He stated that the billing would be reported on my credit card statement as "paytabs". He stated it would take ** min. to correct the email problem. I called ATT Internet Support ***-***-**** and explained the situation with Laura. She discussed it with her supervisor and stated that ATT NEVER ASKS FOR MONEY for Tech support. I have had to cancel my credit card. Obviously, Fraud is alive and well in the ATT Tech company! WHO is responsible for monitoring the Tech programs??? By the way, my email is still not working! If these p
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~CANDICE ENGELKE:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~CANDICE ENGELKE:在沟通方面,我会给他们五分之三的three。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~CANDICE ENGELKE:为此,我要说出五分之二的two。
GetHuman:最后-对其他AT&T客户有何建议?
~CANDICE ENGELKE:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~CANDICE ENGELKE在November 24th, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

~CANDICE ENGELKE的AT&T评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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