AT&T Wireless: Had a super nice man who was very knowledgeable...

GetHuman用户GetHuman-185924来自November 20th, 2017的AT&T Wireless条客户评论

Background on GetHuman-185924's case

GetHuman: GetHuman-185924 - can you tell our other AT&T Wireless customers when your case took place?
GetHuman-185924: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to AT&T Wireless, and if so, how?
GetHuman-185924: I used the 800-331-0500 number I found for on the GetHuman AT&T Wireless customer phone number page I was on: AT&T Wireless Customer Service Phone Number
GetHuman: And which of these common AT&T Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-185924 a list of common AT&T Wireless problems)
GetHuman-185924: "Setup service" was why I was trying to call.

GetHuman-185924's review of AT&T Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-185924: Had a super nice man who was very knowledgeable. Told me about an app (Onavo Extend) to download that will compress data and help not use as much data. Very nice. Best customer service experience ever!
GetHuman: Let's quantify your experience contacting AT&T Wireless. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless problem?
GetHuman-185924: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-185924: I'd give them a four out of five on communication.
GetHuman: And what about AT&T Wireless's ability to quickly and effectively address your problem?
GetHuman-185924: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T Wireless customers?
GetHuman-185924: 在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-185924 taken from his AT&T Wireless customer service problem that occurred on November 10th, 2017.

AT&T Wireless

3.89 of 5 stars | 205 reviews

GetHuman-185924's AT&T Wireless Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like AT&T Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with AT&T Wireless in any way.

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